Log On Help

Can't Log On?
What is a User ID?
What is a Password?

Can't Log On?

Have you logged on to this site before?

If yes, you already have a user ID and password. If you can't remember them, return to the Log On page to access the I Forgot My User ID and/ or I Forgot My Password links.

If you've tried these solutions and still can't log on, call the Support Center or write to [email protected].

What is a User ID?

A user ID is an ID that uniquely identifies you on this site. Your user ID:

Gives you access to your benefits information through this site and the Company Benefits Center
Protects the confidentiality of your PAN [Private Access Number]

If you dont have a user ID yet, Please contact the Support Center or write to [email protected] to get the user ID. The system is not case sensitive; you can enter upper or lower case letters.

What is a Password?

A password is a sequence of characters you choose that, allows you to access your benefits information. It also keeps unauthorized users from accessing your account. The system is not case sensitive; you can enter upper or lower case letters for your password.

Your password should be kept confidential. If you believe that someone has gained unauthorized access to your password, change it and notify Support Center or the Company Benefits Center immediately.

Disclaimer

Excelity Associates does not give any warranty or other assurance as to the operation, quality or functionality of the site. Access to the site may be interrupted, restricted or delayed for any reason.

Excelity Associates also does not give any warranty or other assurance as to the content of the material appearing on the site, its accuracy, completeness, timeliness or fitness for any particular purpose.